|  |  | how
                                  to send a screen shot of your error message
                              that you saw to anyone 
                              via e-mail |  | 
                          
                            |  |  |  |  | 
                          
                            | 0. |  | PRINT THIS PAGE OUT if you
                              can so you can easily refer to it. |  | 
                          
                            |  |  |  |  | 
                          
                            | 1. |  | Get the Error on monitor. DO NOT HIT OK as you
                              want the other person to see the error message |  | 
                          
                            |  |  |  |  | 
                          
                            | 2. |  | PRESS the following keys
                                on your keyboard.
 [SHIFT]-[PRINT SCRN]
 |  | 
                          
                            |  |  |  |  | 
                          
                            | 3. |  | By hitting that keyboard
                              combination, a copy of your ENTIRE monitor is now
                              on you clipboard. You can't see it right now, but
                              it's there, OK? |  | 
                          
                            |  |  |  |  | 
                          
                            | 4. |  | You can now paste that image
                              in almost in any document you bring up by opening
                              a NEW document or file and then
                              hitting on your keyboard 
 [CONTROL]-[V]
 or
 Edit -> Paste
                              on the menu commands:
 Microsoft Word                                Microsoft
                              Paint (Start -> Programs -> Accessories -> Paint) Microsoft PowerPointMacromedia FireworksMacromedia Freehand 
 |  | 
                          
                            |  |  |  |  | 
                          
                            | 5. |  | Save the Document or File
                              to a familiar location. |  | 
                          
                            |  |  |  |  | 
                          
                            | 6. |  | Send the e-mail with the
                              attached file or document you just saved. OPTIONAL: You can
                              also Zip it up as well to make it smaller when
                              you send
 |  | 
                          
                            |  |  |  |  | 
                          
                            | 7. |  | Free Print Screen Utility for Windows 98/Me/2000/XP or NT http://www.gadwin.com/printscreen/
 |  | 
                          
                            |  |  |  |  | 
                          
                            |  |  | MACINTOSH OS X 
 |  | 
                          
                            |  |  | Screenshot How To for Mac OS X via the Grab Tool |  | 
                          
                            |  |  | Screenshot Hacks for Mac OS X |  | 
                          
                            |  |  |  |  |